Information for cardholders

Dear customers!

Please be informed that from 04.05.2022 the amount of the monthly commission for settlement and cash services within the Family service package (including all its additional options) returns to the value that was valid until 01.03.2022.

Please be informed that on 06.01.2021, JSC "Pravex Bank" will stop the extension of payment cards that expired. Cards with an expiration date on April 30, 2021 will be extended until the end of May 2021, after that on May 31, 2021 all cards that have been extended from March 2020 to April 2021 will be blocked. If you have not yet received a new card to replace the one that has expired, we advise you to contact the branches to order and receive a new payment card on time.

Also, we would like to inform you that the offer to use the free PCR service is a COVID 19 test at Boryspil Airport (Terminals D and B) and Odessa Airport for holders of Mastercard World Elite payment cards wit PRAVEX BANK. In case of termination of the transferred service, the date will be notified additionally, but not later than 7 days before the date of expired.


To download Memo for clients while using the card

0 800 500 450 – free from landline and mobile telephones within  the territory of Ukraine;

(044) 201 16 17(62) – Kyiv, calls are charged according to the  conditions of operators providing communication services.


Dear customers,
We bring to your attention a list of links to the websites of Intesa Sanpaolo Group banks, which contain information about ATMs of these banks.
Pay attention to the tariffs of JSC "PRAVEX BANK" for cash withdrawal operations in these ATMs (there is no commission for the issuance of cash in certain amounts determined by the relevant tariffs).
From 10.03.22 in these ATMs for JSC "PRAVEX BANK" cards the DCC service is not used (which in case of its use by the client led to losses on exchange rate difference), and also the commission of these banks for cash withdrawal on cards of foreign banks is canceled. ).

List of links to Intesa Sanpaolo ATMs


We would like to inform you that in connection with the joining of JSC PRAVEX BANK to the state Program "eSupport", approved by the Resolution of the Cabinet of Ministers of Ukraine № 1272 of 09.12.2021 and Resolution 99199 of 04.03.2022, from 17.03.2022 Tariffs for individuals - holders of private payment cards under the "eSupport" Program.

Dear customers, we would like to inform you that from May 2, 2022, the amount of interest rates at which interest on the "Accumulative account" service is accrued to accounts in the national currency within the "Famiglia" service package (and all its options) will change. 4% per annum in UAH for "Famiglia" service packages (and all its options except R&B) and 5% per annum in UAH for "Famiglia R&B" service packages.

Please be informed that from 01.06.2022 the amount of the currency conversion fee when replenishing / debiting from the card account within the "Cappuccino" service package (ZKP) will return to the value valid until 11.03.2022 and will be 1%.
We would like to inform you that from 01.06.2022 the commission for the service "cash withdrawal with simultaneous non-cash payment in the trade network through POS-terminals" within the Family (including all its additional options) and Cappuccino (including all its additional options) service package returns to which was in effect until March 28, 2022, and will amount to 1.2% + UAH 2.
We would like to inform you that from June 1, 2022, changes will be made to the Tariffs for individuals - holders of private payment cards within the framework of the "eSupport" Program, the possibility of replenishing the card account has been added.