Contact center:
- 0 800 500 450 toll-free within Ukraine from landlines and mobile phones within Ukraine
- 044 521-04-04 within Ukraine and from abroad
- e-mail: bank@pravex.ua
PRAVEX BANK was the first commercial bank in Ukraine to start paying due attention to customer service, using telephone contact with customers, and has been successfully implementing this project for over 30 years.
Below are the main items of the voice menu:
«1» If you are a FAMIGLIA service package owner
«2» To block a payment card, remove restrictions on transactions
«3» To obtain information about the balance on your card account
«4» To obtain information about PRAVEX ONLINE internet banking
«5» To obtain advice on the internet client-bank system for legal entities
«6» Want a loan on favorable terms
«0» Connect to an operator or wait for a connection
Feedback via Viber
In order to improve the quality of service in PRAVEX BANK branches, it is now possible to contact the Bank in writing using the Viber mobile application.
With Viber, you can quickly leave feedback, comments, suggestions regarding service in branches, or inform the Bank of your desire to see a specific service/product among those offered by PRAVEX BANK that is not available at the time of your request.
To write to the Bank using Viber, add the number 067 324 4744 to your mobile phone contacts and contact the Bank in chat mode.
If your question/problem requires identification or an individual solution, please contact the Bank by letter at the following address: 01021, Kyiv, Klovskyi Uzviz, 9/2.
