
Meet the new "Light Suitcase" service with Visa for holders of premium Visa Platinum and Visa Signature cards.
A porter will meet you near the lounge or your train car, assist with your luggage, and escort you to your destination. You simply enjoy the journey.
How to use the service?
FROM THE VISA LOUNGE TO THE TRAIN
- Order the serviceRequest via the Visa chatbot at least 45 minutes before departure → select the "Light Suitcase" section.
OR
Ask at the reception of the UZ Lounge "Kyivska Vitalnya" and validate your card at the terminal.
- Meet the porterA porter will meet you at the lounge and help carry your luggage to your train car.
FROM THE TRAIN TO A TAXI
- Order the serviceRequest via the Visa chatbot at least 45 minutes before arrival → select the "Light Suitcase" section.
- Provide detailsIndicate: Direction (Arrival), train number and car number, date, time, phone number, and amount of luggage.
- Meet the porterA porter will meet you on the platform and help carry your luggage to the lounge or to a Bolt car.
Offer Validity Period: from December 25, 2025, to September 30, 2026.
Details at: visa.com.ua