Protection of rights of consumers of the Bank services

Dear clients,

PRAVEX BANK makes every effort to protect the rights of our Clients.

The Bank’s relations with the client areregulated by the laws of Ukraine, regulations of the National Bank of Ukraine and agreements (contracts) between the the client and the Bank.

In accordance with the Rules (contractual terms) for provision of services under conditions of comprehensive services for clients – individuals of PRAVEX BANK, which are an integral part of the Individual Comprehensive Service Agreement, disputes that arise during the term of the Agreement, shall be settled by negotiation. In case of failure to reach agreement - in court according to the current laws of Ukraine.

The Bank implements all the maximummeasures to avoid conflicts of interest between the Bank’s employees and clients, as well as conflict of interests of the Bank’s clients.

For a detailed review of the message, downloadthe file below: