Message from the Chairman of the Board of JSC "PRAVEX BANK" Gianluca of Korras

23.03.2020


Dear customers!

Our main asset in this difficult time, your safety, health’I'm able to rely on us as your financial partner. As Chairman of the Board, appeal to you to assure that PRAVEX BANK constantly monitors the situation and adheres to all recommendations to ensure the continuity of the Bank, your safety and the safety of the employees of the Bank.

According to the recommendations of the MOH of Ukraine and of other measures taken by the government, we urge you to stay at home, use online banking and, if possible, not to visit a Bank branch to avoid unnecessary contact.

with respect to ensuring the operation is in the branches – now most of the branches are working, but some we will have to temporarily close, allowing their visits to once a week or by appointment through the call center of the Bank, the permanent list of offices and the mode of operation, we are constantly updated on the website of the Bank.

Our offices daily, disinfected, ventilated, workers are provided with masks, gloves and antiseptics, held the dividing line to help You stick to the course. The unit is serviced not more than 3 clients at a time, only in disguise and at a distance.

there is no restriction to purchase foreign currency through cash, but still recommend you to do it online. We do not limit the issuance of your funds, even if we are forced, for security purposes, to temporarily close a number of offices, you will have the opportunity if necessary to obtain the required service.

We have translated the majority of employees at remote work and ensure continuity of processes and safety at the same time.

Now our society faces a difficult challenge, but I am confident that our joint efforts to counter the spread of the virus is the main key to victory. So, take care of yourself and your loved ones stay at home and step by step we'll get back you to normal lifestyle.

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Dear clients!

Our main value in this difficult time is your safety, health and the ability to rely on us as your financial partner. As the Chairman of the Management Board, I appeal to you ensuring that Pravex Bank constantly follows the situation and adheres to all the recommendations to ensure the continuity of the bank processes and the safety of you and our bank staff.

According to the Ministry of Health of Ukraine of advice and other measures taken by the country's government, we urge you to stay home, use online banking and, if possible, avoid visiting branches to avoid unnecessary contact.

As for the operations in the branches, currently most of the branches are working, but we will gradually and temporarily close some of them, enabling them to visit once a week or by appointment through the contact center - a permanent list of branches and their operating mode we constantly update on the bank's website.

Our branches are daily disinfected, aerated, the workers are provided with masks, gloves and antiseptics, demarcation lines are drawn helping you keep a distance. Branches serve no more than 3 clients at a time, only in masks and at a distance.

We do not impose restrictions on currency purchases through the cashier, but we still recommend doing it online. We do not limit the issuance of your funds, even if we need to temporarily close a number of the branches for safety, you will have the opportunity to receive a service if it is necessary.

We have transferred most of our employees to remote work and can ensure continuity of process and safety at the same time.

Now our society faces a significant challenge, but I believe that our joint efforts to combat the spread of the virus are key to a victory. Thus, take care of yourself and your loved ones, stay home, and step by step we will return together to the usual lifestyle.

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