For the attention of the Bank's clients

14.11.2019

Dear Customers,

We believe that open communication, respect for Customer opinion and mutual trust are key values in business that need to be constantly supported and developed.

Customer Care is one of the most important business value of our Bank.

that is why we are starting to implement different types of research on Customer satisfaction in the form of online interview’Yu, messages in email to better understand Your needs and wishes.

Hearing Your opinions about the Bank's products and services, we are able to constantly improve the quality and to better understand Your needs to find the best possible way to meet them.

We do our best to answer all of Your questions and make complaints or suggestions, floor’connected with the cooperation with the Bank.

Our goal is to work with You on creating the best conditions for long-term partnership.

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